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Privacy Policy of MS Realty

Privacy Policy

Terms of use of the website

Actuality: 20.05.2018

This document contains the Privacy Policy of the Users of the Site (“Policy”) and forms an integral part of the Terms of Use of the Site. If you disagree with the Policy, you may not use the Site.

MS Realty as a real estate broker, commercial real estate brokerage, namely mediation in real estate transactions, requires, keeps and processes personal data of Clients wishing to use the services of MS Realty and users of the site (Users / Data Subjects) for the purpose of servicing them.

In the event that you do not wish to submit your personal data, you disagree with our Policy, which means that you can not use the Services of MS Realty.

For the purpose of providing the Services on the site and the mobile version of the site, MS Group 77 Ltd. with address of management: Sandanski, 9 Lozarska Str., (MS Realty) stores and processes data of physical (“Subjects of data “) and the results of such processing in accordance with this Policy.


Individuals for whom MS Realty stores and processes data

1.1. In relation to the Services provided, MC Realty processes information on the following Data Entities:

a / Users – users of the webSite;

b / Users – inquiries (by calling a phone or using one of the contact forms of the website);

c / Users who have made correspondence with MS Realty;

d / Clients wishing to use the services of MS Realty.


Information You Provide to Us as a User

2.1. You may use the Services provided through the Site using the contact forms where we clearly indicate the required fields for the provision of personal data without which we are unable to provide our Services – such as name, telephone number, email address.


2.2. MS Realty stores and processes information about personal data entered through the contact form on the Site, through phone calls or by sending emails.


Goals for which we process personal data

3.1. MS Realty collects, uses and processes the information described above with Objective:


a / providing the information requested by the User for real estate and related information services,

b / concluding contracts for intermediary services, namely:


Intermediation agreement to sell real estate

Intermediation agreement for the purchase of real estate

Intermediation agreement for the letting of immovable property

Intermediation agreement for the rental of real estate

c / conducting real estate surveys and providing real estate information, shaping as follows:


Order – Real estate inspection report

Protocol for provision of information

d / for receiving and processing received bids, signals, complaints, requests and other correspondence;

(e) for the performance of legal obligations relating to the requirements of storage or provision of information in connection with disposition by competent state or judicial authorities.


The information we process and store

4.1. In connection with the implementation of its main subject of activity, MS Realty collects and processes information related to the search and supply of real estate, and for this purpose the agents and administrators of MS Realty enclose in the corporate database information submitted by the Users as follows:


a / when searching for a property: name, telephone, e-mail, budget (approximate transaction price), characteristics of the property searched;


b / upon offering of property: name, telephone, e-mail of the owner, address of the property, sale price or monthly rent, basic characteristics of the property, according to the corporate requirements for entering specific information in the database;


in / at the conclusion of Mediation Agreements: name, telephone, e-mail, permanent address, ID card number, Personal Identification Number;


d / for real estate surveys and real estate information: name, telephone, e-mail, permanent address, ID number, PIN;


  1. e) for documentation of contractual relations (through the conclusion of Preliminary Contracts for the purchase and sale of real estates under Article 19 of the LCP, Lease Contracts, Warranty Contracts, Deposit Agreements, Agreements, Different Types of Annexes, etc.) the activity of MC Reletti): name, telephone, e-mail, permanent address, ID card number, personal identification number;


is / when examining job applications: names of candidates, telephone, e-mail contact, biographical data;


(g) for staff and accounting purposes: name, telephone, e-mail, permanent address, ID card number, personal identification number;


4.2. MS Relieti does not collect and store sensitive personal data of the special category within the meaning of Art. 5 of the Personal Data Protection Act, namely those which:


a / disclose racial or ethnic origin;

  1. b) Disclose political, religious or philosophical beliefs, membership of political parties or organizations, associations with religious, philosophical, political or trade union purposes;

c / relate to health, sexual life or the human genome.



5.1. MS Realty works to protect the confidentiality and security of the information he receives in the course of his business. Access to this information is limited and policies and procedures are in place to protect information from loss, misuse and unauthorized disclosure.


Using the information gathered

6.1. MS Realty uses the information provided only for the purpose of carrying out its activities and for the purpose of realization of the desired by the consumers and customers real estate transactions and the realization of its activity.


Time limits for storing information and personal data

7.1. Registration data (such as name, surname, email address) and IP address – are stored without a fixed term until they are deleted by you


7.2. Cookies – until you delete them or within 6 months of your last use of the Site


7.3. System logs (may contain information such as date and time, IP address, URL, browser and device version information) for up to 1 year.


7.4. Backup copies – up to 30 days.


7.5. Correspondence, complaints and signals, requests, incl. by e-mail – for up to 5 years.


7.6. CVs and related documents of candidates for employment in MC Reletti – within 1 month from their submission;


7.7. Business Agreements, including Mediation Agreements – up to 5 years.


7.8. These deadlines may be modified, as required by applicable law.


7.9. When resolving disputes and litigation, data may be retained for longer than the specified deadlines – until a final settlement of the dispute and court proceedings.


Information provision mode

8.1. MS Realty does not in any way disclose to third parties information disclosing personal data to consumers except with their explicit consent and in the case provided by the law.


8.2. In order to carry out the desired real estate transactions on the part of the Users submitting offers for offering real estate, MS Realty has the right to provide to third parties a descriptive feature of these properties, prepared according to the rules of the corporate practice of MS Realty and presented to the public part of the webSite.


Your rights with respect to the personal data you have provided to MS Realty

9.1. Consumers have a legitimate right to request details of the personal information we hold about them. MS Realty enables you to keep your personal information accurate and up to date. At any time, you may want MS Realty to correct, delete, or restrict the processing of your personal data. You may want to receive confirmation that your personal data is being processed by MS Realty as well as access to correct your personal data, exercise your right to data portability or withdraw your consent to the storage and processing of your personal data.


9.2. In the above cases, you must make a request through the main contact form on the Site.


9.3. When deleting personal information provided in connection with offers for Real Estate search and queries processed by MS Realty, our database will contain the number of the respective offer / request and its content as well as the date of deletion of the personal Your data.


9.4. Upon receipt of a request for the deletion of personal data or an objection to their storage and processing by MS Realty, we will look into your request and, if warranted, will implement it. If we believe that there are convincing legal grounds for the storage and processing of your personal data or that these actions are necessary to protect our rights, we will inform you accordingly.


Information about logs, cookies, and internet beacons

10.1. The site collects standard Internet logging information, including your IP address, browser type and language, time of access, and reference website addresses. To ensure that the Site is well-maintained and to ensure better navigation, we or our service providers may use cookies (small text files stored in the user’s browser) or internet beacons ( web beacons) (electronic images that allow the Web site to count visitors to a particular page and access certain cookies) to collect aggregate data.


10.2. We do not collect and store individual (non-promotional) cookies.

More detailed information about cookies and their functionality can be found here.


10.3. Whenever you use the Site, information (language information, country, and pages previously visited) can be gathered using cookies or other technologies. The use of collected cookies is very limited and is related to technical purposes (the functionality of the webSite). Cookies are stored for up to 5 years in accordance with international NAI standards.


10.4. The information gathered with cookies can not be associated with a particular person. By using this Site, you agree to the use of cookies.


10.5. You can use your browser settings to delete and / or disable cookies from specific or all sites. More about this you can learn HERE.


Social media and platforms

11.1. You may wish to participate in various blogs, forums and other social media platforms that are offered by MS Realty or we provide you. Any personal data or other information you share on Social Media Platforms can be read, collected and used by other users of the Social Media Platforms on which we have only partial or no control. Therefore, we are not responsible for the use, abuse or misappropriation by other users of any personal data or other information you share on Social Media Platforms.


11.2. The link to the third party website should not be construed as a confirmation by MS Realty of the level of personal data protection in the third-party platform. MS Realty does not provide any representations or warranties as to how the user data is stored or used on third-party servers. We recommend reviewing the privacy statement of any third-party site associated with our site to determine how they use your personal information.


Protecting the privacy of children

12.1. This website is not intended for children. We understand the importance of protecting information about children, especially in the online environment, and we have no policy of deliberately collecting or maintaining information about people under the age of 18.


Continuity of confidentiality and protection of personal data

13.1. MS Realty undertakes to observe and implement the confidentiality and information security measures continuously as part of their activities.

13.2. If necessary, MS Realty may change the Privacy Policy. If changes are made to this statement, please note that it may take up to 30 days for new privacy practices to be introduced. In this sense, any changes to the confidentiality and protection of personal data will be reflected in this document. Check this page periodically if you want to monitor the changes.


Data Protection Officer

Questions and requests regarding your rights to the protection of your personal data can be sent to: Sandanski, 9, Lozarska Street, Email: